Survey time

Dealer survey shows relations between franchisees and VMs are strengthening

Published:  07 September, 2009

RELATIONSHIPS between dealers and VMs are improving as a result of the credit crunch, according to the latest National Franchised Dealers Association (NFDA) survey.

91% of dealers have become more satisfied by the profit return represented by their franchise since the last survey.

73% of dealers have become more satisfied with their relationship with their manufacturer since the last survey.

61% of dealers have become happier about their ability to work with their manufacturer on a daily basis.

55% of networks report that their manufacturer takes their views and opinions into account.

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