Ben Impact Report highlights 29% caseload increase

Published:  12 July, 2019

Industry charity Ben saw a 29% year-on-year increase in the number of cases managed by its support services team, according to the organisation’s annual Impact Report for 2018-19, which was published this week.

The report showed that more than 3,000 people contacted Ben’s helpline for support and over 13,000 accessed online support content. It also reveals insights about the health and wellbeing issues faced by automotive industry people and thanks supporters who donated over £3m to Ben during the year.   The charity has continued to help more people with mental health issues, representing 52% of all helpline enquiries, compared to 29% in 2017-18. During the year, Ben organised counselling sessions for 433 people, with a total of 1,359 sessions provided – triple the previous year, and helped people in need access £529,000 worth of benefits. In addition, just under 100 people went through Ben’s life coaching and mentoring programme with 97% of people reporting positive progress and just under 6,000 people signed up to receive regular tips, advice and tools from Ben to their email.

The report highlights how Ben has continued to extend its partnerships with automotive organisations across the UK, helping them support their employees, to build a stronger, more resilient industry together. Ben worked with 241 automotive companies through its Ben4Business programme in 2018-19, an increase of 68% on the previous year.

The report outlines that, thanks to the continued support from over 250 companies and many individuals in the industry, Ben’s fundraising income totalled an impressive £3.36m, during such a challenging year for many sectors.

Zara Ross, Ben’s Chief Executive, said: “With the ongoing support from our community, we continue to help automotive industry people through life’s toughest challenges. We are very grateful to each and every person and company for their loyal, continued support in what has been a challenging year for many.”

To read the full report go to: https://publications.ben.org.uk/impact-report-18-19/

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