The Motor Ombudsman plugs in new EV Garage Finder feature

Published:  27 November, 2019

The Motor Ombudsman has launched a new search facility on its Garage Finder to allow drivers to easily find and identify accredited businesses that service and repair electric vehicles.

The latest upgrade to the online tool follows the body’s YouGov poll of 1,903 UK driving licence holders, which revealed that 84% of people would not know of a local independent garage or car dealership where they could take it for its annual service.The study also found that only 12% of respondents were familiar with how an annual service for a battery-powered vehicle differs from one that has a petrol or diesel engine.

Bill Fennell, Chief Ombudsman and Managing Director at The Motor Ombudsman, said: “Sales of electric vehicles are fast gathering pace, and they all need to be serviced and maintained in accordance with recommended manufacturer guidelines. Our research showed that there was an inherent need to make it quicker and easier for repairers to make motorists aware that they can service electric vehicles, and for owners to be able to easily find a business where they can take their car in. The new facility on our Garage Finder responds to both of these requirements, and therefore we expect it to be an extremely popular addition.”  

To access The Motor Ombudsman’s Garage Finder, visit

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