VLS concludes 5W-30 investigation

Published: 14 April, 2020

VLS has announced the outcome of case VLS010163, a complaint against Gulf Formula CX 5W-30 Engine Oil. The product is now in compliance and the case is closed.

In October 2019, VLS received a complaint about marketing claims were being made by the product. The allegation stated that there was no technology currently available to meet the combination of the latest OEM specifications PSA B71 2290 and BMW LL-04 (including N20 and B48 performance). In addition, the claim on the Technical Data Sheet (TDS), dated February 2018, to meet PSA B71 2290 did not specify which iteration and therefore risked misapplication by the end user.

The independent VLS Technical Panel upheld the complaint and entered into discussion with Gulf. The company stated that there had been a subsequent formulation change and change in product pack labels in December 2018/January 2019 and the TDS dated February 2018 had been superseded. Since then there had been no formulation changes but there had been periodic changes to the Technical Data Sheets/product labels to align with the changes in OEM specifications and approvals of the product. As evidence Gulf provided updated copies of the latest TDS dated October 2019, and latest product labels reflecting the current claims made.

The latest version of the Technical Data Sheet removed the marketing claims against the following specifications for which manufacturer approvals had been obtained MB 229.51, MB 229.52, BMW LL-04 and VW 505 00 and 505 01. In addition, the marketing claim against PSA B71 2290 was withdrawn.

David Wright, Company Secretary of VLS said: “Lubricants are increasingly complex products, catering to specific engine needs. It is vital that any product labelling and Technical Data Sheets are up-to-date and accurate so that end users can be confident the oil they are using is fit for purpose.”

Snap-on launches new APOLLO-D8 diagnostic scan tool
The APOLLO-D8 is the latest scan tool to be added to the Intelligent Diagnostics family. The device includes SureTrack expert information which delivers top repairs and real fixes for the specific vehicle, as well as DTCs, providing access to information from thousands of garages that have solved the same problem. It also offers Smart Data, which automatically configures the display to show vehicle data PIDs relevant to the fault code, and quick access to functional tests and resets. Accessing the Intelligent Diagnostic functions on the Snap-on APOLLO-D8 requires a software agreement, which will keep the tool updated with the latest information and functionality available.

diagnostics.snapon.co.uk/apollod8
Webinar from Gates on cooling system hose issues
Gates will tackle cooling system hose problems in a new technical webinar being held on Thursday (7 May).
DENSO webinars go large
DENSO’s webinar programme is continuing to expand, with two more sessions on air conditioning and thermal management on the slate for July, and three further dates for oxygen sensors scheduled for later in the month. Spark plugs will be coming in August too as the number of product categories covered grows.
Frank Oz: Part one
If my topics are measured by the readers on variety and technical content, then this month’s offering should not disappoint. As I am writing, I am gazing out from my hotel lobby in central Sydney, yes, the one with the bridge and opera house. This is my second annual tour delivering a series of technical diagnostic subjects to the members of the Australian Aftermarket Service Dealer Network (AASDN). The ASSDN was formed by former members of the Bosch Australian Aftermarket Dealer Network (BASDN), which had dissolved.

ASSDN Membership provides a range of benefits including training, preferential insurance rates, as well as group buying incentives with monthly settlement. This tour, taking place over 32 days started with my arrival in Sydney via Etihad from Manchester. My first adventure consisted of three days VIP entry at the Bathurst 12-hour world series. Bentley came first with McLaren second. The Germans came in later.

I was then in the hands of my friends at Queanbean Diesel Services. Ros and Derek became friends last year as one of my training venues. Not ignoring the fact that the city was surrounded by wildfires, I enjoyed two days with some hands-on workshop time.

Workshop tasks
Task 1: 4 cyl diesel, no combustion no4, presented with, an exchange engine, and new injectors fitted. A quick current ramp check on all the injector circuits confirmed no current on no4 cyl. Continuity from PCM to injector good, no path to ground, and no short across both circuits. Looks like PCM, but there is no time to consolidate the results.

Task 2: VW Passat 2.0 edc17; Lots of money spent elsewhere, flat performance until 2,000 RPMs then off like a wombat going for lunch. A short test drive with VCDs confirmed that request and actual turbo boost are out of sync. No obvious boost leaks, vane actuator motion looks ok. Diaphragm good. Recommended detachment of actuator rod in order to check free movement of the vane control ring. Suspect turbo a problem. This has just been confirmed.

Task 3: Common rail diesel commercial vehicle, intermittent no start. Test conducted at the rail pressure sensor. It showed no voltage increase when cranking, suggested check priming system, however the hand lift pump did suggest fuel was present. Advised check Drv actuation value for 18%-25%, then look for internal leaks and possible debris contamination in rail. This was also confirmed a week later, the vehicle had previously been cleared of debris in the tank, further debris was present in the Drv. Now running ok with new actuator. I very much suspect it’s not all been irradiated.
Events

That was a good warm up for my trip back to Sydney and the first event at BWA. Bob Whyms is Mr Porsche in Australia. He comes from my generation, Bosch D Jetronic, KE, K, and all that early fab stuff. He has a superbly equipped shop, full of all sorts; Dyno services, machine shop, Carbon Zapp, diesel and gasoline test bench facilities and much more. The event hosted over 30 of Australia’s leading diagnostic techs and shop owners. Subjects included ignition systems, as well as commonrail diesel and direct gasoline injection. The guys really responded to the Euro 6 emission presentation, and were fascinated by test opportunities using NVH and WPS, especially when demonstrating combustion imbalance using NVH. Torrential rain over four days complimented the event as it did last year. I am now officially ‘The Rainmaker’, move over Matt Damon!

Visits
Two final days in Sydney were spent with Mike and Bryce, two shop owners with incredibly different approaches I also had the great pleasure of a private luxury cruise around Sydney harbour, beer and canapés courtesy of Mike, owner of a local garage called 313 Automotive. His business sports a fantastic split-level immaculate workshop. There are cars and lifts at ground level with full engineering services below ground. I didn’t think I would ever meet anyone with my level of passion for a clean shop. I was delighted to be proved wrong!

The second visit, at Rincap Automotive, was of very special interest to me as my opinions on DPF service and recovery have become focused around the need for a precise factory-controlled process. Bryce and his namesake father Frank have been DPF recovery pioneers in Australia with the application of ultrasonic recovery for blocked DPF, charge coolers, and intake systems.
They have just moved into a magnificent new-build shop with the upper floor dedicated to various state of the art ultrasonic processes, with a fully equipped training room providing techs with the systems and skills training essential for durable DPF recovery.
With a two-day free period, I just couldn’t miss a walkabout in Sydney. I also needed a few bits and bobs for the next training venue. We were struggling to connect Sydney with Melbourne, so it was agreed that, although not ideal, we would hold the next AASDN event on a cruise liner four days outbound for Melbourne via Hobart Tasmania. I have struggled over a few venues in my career, so the first-class dining room was something different. I didn’t make a meal of the presentation with subjects from NVH to WPS, Euro 6 proving more than a mouthful.
Perfect 10: Absolute Alignment back to pre-lockdown sales levels as it hits landmark anniversary
Absolute Alignment has today (Tuesday 9 June) reported sales for the month of May that match pre-lockdown figures in March, in the same week as the business celebrated its 10th anniversary.