MOT exemption: 78% drop in tests being performed
Published: 24 April, 2020
The MOT exemption granted to motorists due to the COVID-19 outbreak has resulted in a 78% drop in the number of MOT tests being carried out across the UK, according to figures from the DVSA.
Since 30 March, around 636,000 MOT tests have been carried out. This represents a 78% drop compared with the same time last year.
A DVSA spokesperson said: “A temporary six-month exemption from MOT testing is in place to allow vital services to continue, frontline workers to get to work, and people to get essential food and medicine during the coronavirus outbreak.
“We’ve issued advice to garages about how to safely conduct MOTs, in line with PHE guidance. Around 60% of MOT stations have been continuing to carry out essential services during this time.”
At the same time, it has been estimated by studies from other organisations that around 60% of independent garages are shut, while a larger proportion among franchised dealer networks are closed.
Does this mean the portion of the market that remains open has seen the same overall drop?
According to Digital Incubator, a marketing agency that works within the aftermarket, independent garages have stayed open have not seen a corresponding drop in demand for MOTs.
“Our clients are still generating a steady flow of MOT inquires,” explained Jamie Stoulger, Sales Director and Operations Manager at Digital Incubator.
“Maybe it's the government messaging. There might be a six-month extension, but the car still needs to be safe. People still know that their cars are due a MOT.”
According to Jamie, businesses that work with them that are still open have not seen such a sharp drop in MOTs: “There might be a small dip in some cases, but across the board, averages have not really dropped. They are probably around 10% to 15% down.”
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To save money and raise efficiency, the DVSA has turned to automation. They no longer need an army of Vehicle Examiners wandering from MOT bay to MOT bay. Instead they are collecting data all the time.
Let’s say I am the boss and my business is low on revenue. I beat up the manager and he in turn influences the tester to fail everything coming through the door. The customer is now stuck with no MOT and I have some simple high yield repairs.
Here’s where it gets interesting. The DVSA computer is monitoring individual tester behaviour and looking at averages. The pattern is really easy for a computer at the DVSA to see because it’s just not possible that lots of cars fail on the same items every day. The DVSA’s fix is to target garages where data shows they are hunting for work and send in a VE to crosscheck. He needs only to wait nearby until our tester issues his favourite fails and then arrive to retest the car.
We all, as testers, now have access to our TQI. Lots of testers that I speak to have the sentiment that this data is all rubbish but, here is the rub. The DVSA have a team of very capable data processors looking at this data and writing algorithms that alert them to trends that need investigation.
Take my example of one of my longest-serving testers and allow the DVSA computer to tell me every car that he has tested in the last two weeks of November for the last seven years and add in that we only want to know about cars tested after 4:30pm. We find only one car; a Y reg (2001) BMW 320i convertible, always tested after 5pm with a longest test time of thirty-two minutes and shortest of twenty-seven. Guess what, it’s my guy’s brother-in-law’s car!
For me the horror is that the car has never failed an MOT. It’s also never been in the workshop for any repairs. It looks absolutely dogged out and is on around 180,000 miles. Worst still my guy has never once even advised anything on this car. The VE would assume Barry’s guy is prepared to let things slide at the end of the day, so maybe he plans to visit me after 5pm on a Thursday.
Conflicting vehicle locations
This is a fun story from a close and trusted friend. My guy is at a DVSA IVA check and overhears a conversation by a couple of Vehicle Examiners. It goes like this; VE no.1 is suspicious of an MOT bay offering fraudulent MOT tests. He parks down the road from an MOT bay in Kent and checks which vehicle is logged on and being tested. He takes the registration number of the vehicle in question and calls the DVLA, identifies himself and asks if the vehicle has been seen on the DVLA camera system anywhere in the last half hour. The car was last seen on the M25 twelve minutes ago near Watford in Hertfordshire over 70 miles away.
So, our VE is in Kent and the car is in Hertfordshire. If this works today in a manual sense how long will it be before computers can do this to every single test? Talk about an easy way to stop fraudulent MOTs, just using computers that the government already own.
- MOT Connectivity: Time for an equipment upgrade
The last 18 months have seen several changes to MOT rules come into force across the UK, affecting both brakes and emissions. There is more to come however, and guidance issued by the DVSA at the end of 2019 signalled the introduction of further changes affecting the use of connected equipment in 2020.
The requirement to use connectable roller brake testers was introduced on 1 October 2019 and decelerometers followed suit on 1 February 2020. To comply with the new rules, garages and MOT centres making a new site application or replacing old equipment, are required to buy connected products capable of connecting to the MOT testing service. The DVSA has also announced its intention to add diesel smoke meters, exhaust gas analysers and headlamp beam aligners to the list later this year.
Benefits
Connected equipment could bring a number of benefits for garages and MOT centres. Unlike the current manual input system, connected equipment allows results to be automatically transferred as the MOT test takes place, saving time, increasing data accuracy and helping to reduce the risk of fraud. Furthermore, the data collected will allow the DVSA to spot any trends and patterns, which may require further investigation.
It is expected that all MOT tools and equipment will become increasingly connected in the future. With this in mind, garages and MOT centres should purchase products that offer this capability, in order to future-proof their MOT bays. While purchasing new equipment will undoubtedly raise financial concerns for some operators, they should regard such equipment as a long-term investment which will improve efficiency and deliver returns over time. Buying low-value alternatives is a false economy and could result in downtime due to equipment failure. While high-quality equipment provided by market-leading brands typically comes with after-sales support, including upgrades and retrofitting options.
Factors
Before purchasing new equipment there are several factors to consider and connectivity is increasingly important. To assist them in making the right choice, garages and MOT centres should select a product given on the DVSA’s approved equipment list or one that can be upgraded as and when necessary. They should also consider that further rule changes to increase connectivity are likely to be introduced in the future. Choosing easily compatible products that can be linked through the same software and controlled from just one station will result in a far simpler solution and a reduced chance of installation issues.
Where possible, garages should also look for equipment that can perform more than one function, for instance, MOT bays that also offer wheel alignment. Dual revenue options unlock a host of other business opportunities and ensure that equipment can be used its full potential, even in quieter times.
Ultimately, growing use of connected equipment is likely to become a differentiator for garages and MOT centres in the year ahead. Those that decide to embrace automation can expect to benefit from faster MOT test times, improved customer service and less downtime due to faults or errors.
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