Watch: Book in a customer in less than a minute via TechMan GMS

Published:  10 June, 2021

TechMan has a released a new video to demonstrate how its GMS enables garages to book in customers in less than a minute.

This efficiency has been achieved via a number of features and vehicle data integrations within its garage management system. As a result, Leo Freebairn of TechMan said the booking-in process can now be completed in under sixty seconds: “It’s often said that small gains bring the biggest results and that couldn’t be truer for TechMan’s streamlined booking-in process. We’ve spent many months developing a solution to claw back some of the time spent on admin-heavy work so that it can be better spent on more lucrative tasks.

“The integrated LKQ Euro Car Parts catalogue allows users to look up parts direct from within a job and view costs, RRP and stock availability at their local branch. Once added to a job card an electronic order is sent to their local branch, removing the need order parts over the phone.
Haynes Pro vehicle data integration additionally gives all TechMan users access to repair and maintenance information without the need to purchase multiple licenses. The data is linked directly to each job, so anyone inputting, amending or completing a job has access to everything they may need.”

Leo added: “Reception staff no longer have to chase technicians for repair times and suppliers for parts, that’s a job that can now be completed directly within the TechMan Garage Management System. It gives service advisors more time to contact customers about advisory work and perhaps even help manage the garage’s online presence to attract new custom and reviews.”

To watch the video go to: https://youtu.be/_9OX4RxKafM

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