Motorists swerving garages in favour of DIY repairs?

Published:  31 October, 2022

Garages may be seeing customers swerve away from them and opt to undertake DIY car repairs themselves, Online Automotive has warned, with the parts supplier noting that 77% of their sales over the last three months were to individual drivers, not businesses.

Sales Manager Nicky Tsang believes the cost of living crisis is driving the trend: “We are seeing a surge in demand for our aftermarket parts from consumers, with a much bigger percentage of sales arising from this sector. We continue sell to independent garages and retail chains and boast a number of close relationships here, but this DIY market is certainly on the increase and we put this down to the cost-of-living crisis and more people trying to make savings wherever they can.”

Online Automotive also offers a ‘buy now, pay later’ option, where customers can 25% immediately, with the rest spread over the subsequent three months.

Nicky added: “We acknowledge that we’re living in challenging economic times, which is why we wanted to create a finance offering that allows customers to get vital maintenance work done, without hitting them hard in the pocket with one big bill. A lot of the parts are linked to road safety, so it is imperative that they can be purchased without delay.”

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